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Please understand that while we try our hardest to carry all stock we do sell out from time to time which does result in back orders.  Where back orders are required please know that we are as frustrated by this as you but it is simply impossible for us to know what will be ordered when it will be ordered and in what quantity.  The best thing to do is give us 5-7 days notice which gives us plenty of time to get everything in stock for your order.  We do not charge any freight on any back orders unless the order is altered.